Advance Payment, Refund, GST & Cancellation Policy
This document details the official advance payment, refund, GST, and cancellation policies of Imperial Shots. All clients are required to read and agree to these terms before confirming a booking.
1. Advance Payment
- An advance of 20% of the total booking amount is required to confirm your booking.
- Advance payments are non-refundable under normal circumstances.
- The remaining amount is due according to the payment schedule before the event.
- All payments are processed via our official online payment gateways.
2. Cancellation Policy
- Once a booking is confirmed, it cannot be cancelled by the client directly.
- Cancellations are only considered under special circumstances and require approval from Imperial Shots admin.
- Clients must contact us via infoimperialshots@gmail.com for any special cancellation request.
3. Refund Policy
- If a special cancellation is approved 20–25 days before the event, a refund will be processed minus a 5% penalty of the total advance.
- Advance payments are generally non-refundable in all other cases.
- Refunds, if applicable, are processed within 14 working days to the original payment method.
4. GST & Taxes
- All bookings include applicable Goods and Services Tax (GST) as per Indian government regulations.
- The GST rate is applied on the total amount including any service charges.
- Invoices will be provided on request and are compliant with Indian GST law.
5. Liability & Government Compliance
- Imperial Shots is not responsible for any losses due to circumstances beyond control including technical failures, natural disasters, or venue restrictions.
- All services comply with government regulations including copyright, drone usage, and public event permissions.
- Clients are responsible for providing any additional permits required for filming at specific venues.
6. Client Acknowledgement
- By confirming a booking, clients acknowledge that they have read and agreed to these terms.
- Clients confirm understanding that advance payment is non-refundable except under special cases approved by admin.
- Clients agree to comply with all government rules and regulations during the event coverage.
Authorized Signature
Imperial Shots